Cloud, Voice, Data, Fixed Wireless
Cloud Unified Communications (UCaaS)
We provide you with the market-leading Unified Communication solution delivered from the cloud as-a-service.
Our feature-rich solution empowers your employees with Voice, Video and Messaging delivered to them on any device in any location. It enables teams to collaborate more effectively through presence, instant messaging, persistent file sharing and high-quality video conferencing.
Using a highly resilient cloud-telephony platform, we provide a scalable and flexible voice platform to support both formal and remote communications. We allow you to smartly route calls across your organization, to leverage voice menus to better serve your customers and we empower your employees with feature-rich telephony embedded into their desktop environment while giving you the ability to see reports based on a number of attributes.
UCaaS, CCaaS, and Collaboration
Numerous organizations are taking advantage of the benefits of cloud-based communications and collaboration services to ensure their employees can exchange ideas and data from any device and any location at any time. Whether it’s unified communications, contact centers, or collaboration, these as-a-service technologies ensure your employees have the richness in features they need with the scalability, security, and flexibility that the organization desires.
Our team believes a modern & enterprise grade cloud solution, including Stable, Compliant UCaaS/CCaaS or Omni Services, Robust Feature Sets, all in one flexible Contact Center, Simplified System Administration and award-winning devices, including hard phones, softphones and mobility for all.
Our goal for you is to shed complexities, purposing to accelerate strategic business processes, simplify the technology component to support focus on your core business to better serve your users and clients.
Darkside24 shows you a new light to approach your Network ensuring deployment is straightforward, only invoicing for locations activated, saving money over traditional cloud services, with a traditional 90-day approved start timeframe for the project which will help align with network orders and ensure plenty of time to begin deployment of your new UCaaS / CCaaS or Omni services. All aspects of our activation process incorporate best practice project management including a dedicated remote Project Manager and Customer Success Manager, backed by your local Sales & Engineering advocacy team – who continue to be involved in your activation process – we are local, responsible and committed to your successful experience.
Data & Network Services
Internet Connectivity — Choose from a variety of the nation’s best providers of internet connectivity using Ethernet, Fiber, Fixed Wireless, Coax, EOC, T1 and WAN, LAN.
Data Center Colocation — Move your servers to a highly-secure data center that offers the resiliency, redundancy and scale your business requires with uninterrupted uptime.
SD-WAN — Software Defined Wide Area Networking allows you to transform your network into an application delivery platform to help drive employee productivity and increase business efficiency.
